The Importance of Pinpointing Your Target Audience

No matter how broad a range of construction services your company provides, not everyone who could work with you will. By clearly defining your target audience, you’ll be better able to find and connect with the right prospects for you to bring in more leads for your marketing dollar.

Know Where to Find Them

Before you can market to your potential clients, you have to reach them. The better you understand their demographics, habits, and preferences, the more accurately you can identify where they’re likely to spend their time. This, in turn, shows you where your marketing money and efforts are best spent. If you specialize in single family homes and you notice an uptick in building permits granted for large houses and room additions in your region, you’ll know to target your marketing toward growing families. If you notice more permits granted for renovations, you might want to target owners of older homes.

Know How to Appeal to Them

Understanding who you’re targeting helps you better use the data you have to find marketing angles that will appeal to your ideal clients. Building permit data doesn’t just tell you what new structures are going up, but it also tells you about the age of the buildings in your area to help you find clients who might be needing work done soon. That can be a valuable source of leads if your company focuses on renovations and remodeling.

Data on what other large construction companies near you are building can also give you ideas. If you spot a trend in new houses with solar panels and smart home features, you might decide to tailor your marketing toward an eco-conscious and tech-savvy crowd. On the other hand, if the data says small commercial construction is booming in your area, that suggets you’ll get better results by adapting your marketing to entrepreneurial types rather than large commercial property developers.

To learn more about pinpointing your target audience, contact us at Construction Monitor.

Developing a Proper Buyer Persona

The more you know about your customers, the better you’ll be able to serve them. From there, you will be better able to provide what they need in the moment and anticipate what their follow-on requirements will be. A buyer persona gives you a detailed profile of your ideal customer that you can use to guide your marketing techniques and customer service efforts. The following information shows some ways to create a proper buyer persona for your customer base.

  • Remember the purpose of the persona: A buyer persona is a snapshot of your ideal customer. It collects the personal, professional, and financial characteristics of your best possible customer into a single profile. The persona represents the best, most profitable, and easiest-to-serve customer that could engage your services. The persona won’t represent every customer, nor can you limit yourself to serving only those customers who possess the characteristics of your ideal persona. However, with a proper buyer persona in place, you’ll have a better idea of what you can offer and what type of customer will be most willing to buy it.
  • Establish the basics: The foundation of a buyer persona is demographic data of your ideal customer. This includes information such as age, marital status, education, income level, and geographical location.
  • Look beyond demographics: Once you have the basics down, look more deeply into the lifestyle of an ideal customer. What would his or her average workday look like? What would this person’s goals be? Why would this individual want to engage with your company, and what challenges or problems would he want to solve through a business relationship with you? Answering these questions may take some creativity and imagination, but they can be critical in establishing the type of customer you want to attract.

Construction Monitor supports today’s companies with up-to-day information on construction starts and with usable advice on marketing and growing your company. Contact us today for more information on the process of creating a buyer persona and how these types of detailed customer profiles can help you target your marketing and expand your business.